Rules & Regulations
After entering the parking lot, please close the door and window, turn off the light. Please do not leave valuables in the car.
Please purchase the admission ticket and the shuttle bus ticket from official ticket office.
Each guest must have a valid ticket and use it within its period of validity. Discount ticket and free ticket, must show valid ID card upon entry into the park for verification. Please keep your tickets properly, tickets are non-refundable (unless otherwise specified by laws and regulations). Void if expire. Admission tickets do not grant re-entry to the park after exiting.
Please follow the notifications, announcements, Rules & Regulations in the park. The park reserves the right to draft and explain the notifications, announcements, Rules & Regulations.
When reaching its real-time capacity or maximum capacity, the park could suspend or stop selling ticket in advance.
Please follow the staff’s guidance in the park, and get on the shuttle bus orderly. Do not crowd.
When taking the shuttle bus, please follow the safety tips broadcasting, take care of your belongings.
Danger with deep water. Keep out.
When taking the bamboo raft, please follow the staff’s guidance, and wear life jacket.
It is slippery when the spray from the waterfall is thick or raining, please be careful, take care of the elderly and children.
There are many steps in the park, the elderly, weak, guests suffering from hypertension, heart disease, cardio cerebrovascular disease, coronary heart disease and other diseases, please carefully consider whether to visit the park according to your physical condition.
Pay attention to safety warning, do not climb or jump over the safety fence. Do not play in dangerous places, be careful when stepping up and down the stairs and passing through the plank road. Consciously follow the visit order. Do not crowd.
Be civilized, please do not spit or drop litter in inappropriate location. Do not smear, depict, climbing, lie down, post or hang articles on public facilities. Do not climb trees, pick branches, walk through hedges, trample on lawns, use trees to do body building exercises, and build hammocks. Do not bring pets, scooters, skates, flammable, explosive and toxic substances, and controlled knives into the park.
Vietnamese signals may be received in the border area, please pay attention to setting up the receiving mode of the telephone network.
The park is located in the border between China and Vietnam. Please abide by the border management regulations. Please go along the route specified by the park, it is strictly prohibited to illegally cross the border and do illegal activities. Unmanned aerial vehicles cannot be used inside the park, aerial survey and aerial photography is prohibited.
Please fully understand the information before shopping in the border market, please consider carefully before buying. Do not put valuables on the stall, in case of loss. Treat consumer disputes calmly, use the law but not the violence to solve the problem.
If necessary, please ask the staff for help, or make a call:
Scenic spot consultation telephone: 0771-3690199
Tourist complaints telephone: 0771-3630586
Emergency telephone: 0771-3773333
Travel alarm telephone: 0771-3773066